KYHA Studios | Chosen By KYHA | Melbourne, Sydney & New York
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onedaypay

onedayPAY is a simple payment plan to help you get closer to your dream gown. Split the purchase of your gown into 4 or 6 interest-free monthly instalments.

How to purchase your gown using onedayPAY:

Find your dream gown and add it to your cart

1. Select onedayPAY as your preferred payment method

2. Pay over 4 or 6 interest-free monthly instalments. The first payment is taken when your order is placed

3. The remaining payments are automatically taken monthly as we create your gown (4 or 6 months, depending on the gown purchased)

4. When your final payment has been received, our team will be in touch to arrange pick-up or delivery of your gown

Does someone special want to contribute to your dream gown? You can personally invite them to contribute using onedayPAY.

You can track your payment progress at any time by logging into your One Day online account.

For any onedayPAY queries please contact customerservice@loveoneday or call +61 3 8103 5046.

onedayPAY terms & conditions apply. Charges may apply for late payments.

Yes, we ship globally from our KYHA website and all orders over $199 are shipped complimentary with standard shipping.

All orders are inclusive of global duties.

How are my items shipped?

We endeavor to ship all orders within 3 business days of receiving the order. Customer's will be notified when their order has been dispatched. Some ready to ship gowns need 7-10 business days to be dispatched. If you require your order sooner, please reach out to [email protected].

AUSTRALIA

Standard Australian orders are posted with Aus Post from Australia. Express orders and gown orders are posted with Aus Post from Australia.

Australian orders under $199 | 5-7 business days from dispatch | $15

Australian orders over $200 l 5-7 business days from dispatch l Free

Australian express orders | 2- 4 business days from dispatch | $35 AUD 

Gown orders l express Aus Post 3-7 business days from dispatch l Free

*For a special note on regional service areas please see bottom of page.

USA, CENTRAL AMERICA & SOUTH AMERICA

All orders are shipped with UPS from New York.

Standard orders under $199 | 3-10 business days from dispatch | $15 USD

Standard orders over $200 l 3-10 business days from dispatch l Free

Gown orders | Express UPS 3-7 business days | Free

REST OF WORLD (GLOBAL)

All orders are shipped from Australia with FedEx.

Standard orders under $200 l 3-10 business days from dispatch l $45 AUD

Standard orders over $200 l 3-10 business days from dispatch l Free

Express orders over $200 l express FedEx 3-7 business days l $45 AUD

Gown orders | express FedEx 3-7 business days | Free

Taxes & Duties

Global duties are included in the prices displayed and are covered by KYHA inclusively.

Incorrect address & change of address

We take no responsibility for incorrect shipping details. If incorrect details have been submitted email [email protected] to see what can be done.

Delivery address cannot be changed or cancelled once and order has been dispatched.

Regional service areas

Please note Australia Post operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. Outside metropolitan areas guaranteed service is to and from townships only. If your item is for an address outside the express post network, Australia Post use the fastest possible transport links, but your parcel will not be covered by their next day guarantee and can take up to 5 days to be delivered.

We take no responsibility for incorrect shipping details. If incorrect details have been submitted we suggest that you contact us immediately via [email protected]

Delivery address cannot be changed or cancelled once and order has been dispatched.

Return shipping is at the expense of the customer, unless the item received is deemed faulty in which case KYHA Studios will issue the buyer with a return parcel label within 7 business days of being notified.

Contact [email protected] for more information.

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