Our KYHA flagship studio is based at 513 Chapel Street, South Yarra, Melbourne.
Our Sydney flagship studio is located at 120 Glenmore Road, Paddington, NSW, 2021.
Our New York studio is located at 57 Bond Street, Noho. Book a consultation with an expert stylist HERE.
Alternatively, we have over 30+ global stockists that stock a range of our KYHA and Chosen By KYHA gowns. Find your closest stockist HERE.
Still cant find a location near you? Book a consultation with our online stylist HERE.
Our Melbourne and Sydney Studios charge a $50 consultation fee on weekdays and $80 consultation fee on weekends.
Online consultations and phone calls are complimentary and do not incur any charges.
Yes, our Chosen By KYHA gowns are available at multiple trunk shows across the globe. Find our trunk show schedule HERE.
Our Chosen by KYHA rangetakes 5 - 7 months. We can work with rush time frames depending on stock availability and rush fees often apply.
Need a gown quicker than 5 months?
Contact us at [email protected].
Need to know what the rush fees would be?
Use the rush fee calculator located on each gown page to see whether a rush fee will apply to your purchase.
What does Ready to Ship mean?
If a gown is Ready to Ship that suggests we have a gown created in your size ready to purchase and ship. Please allow 5-9 business days for your gown to be quality assessed before being dispatched. Additionally allow 4-10 business days for your gown to be delivered to you by our preferred carrier.
In house alterations are not offered for Chosen by KYHA gowns, however we can recommend a number of alterations specialists in Melbourne, Sydney and New York in studio or via email.
Chosen by KYHA Gowns & Pieces
Some Chosen by KYHA gowns are offered in multiple colours and with varying liners. These are detailed on each gown page.
Before your wedding, we recommend storing your gown bag in a cool, clean and dry environment.
After your wedding, we recommend dry cleaning your gown with a dry cleaner who specialises in wedding gowns specifically. If possible, we recommend purchasing a gown box to store your gown in. Ensure your gown box is then stored in a cool, dry and clean environment.
For all orders placed in Australia, prices are inclusive of Goods and Services Tax.
For all orders placed in the USA, the relevant state sales tax is added at checkout.
For all orders placed outside of Australia and the USA, prices inclusive of global duties andtaxes.
It is the customer's responsibility to ensure that they provide any shipped carrier and customs with any request details to ensure their order is delivered in full.
We take no responsibility for incorrect shipping details. If incorrect details have been submitted we suggest that you contact us immediately via [email protected]
Delivery address cannot be changed or cancelled once and order has been dispatched.
A tracking number will be sent via email once dispatched.
Before purchasing, we recommend carefully taking your measurements. Should your measurements fall into differing size brackets, we do offer a split sizing customisation as an option for many of our gowns. This customisation comes with an additional fee.
Watch our 'Measuring yourself at home' video HERE
We recommend measuring yourself with a soft measuring tape in centimetres.
For your bust:
Wrap the measuring tape around your chest lining the tape up so that it meets across your nipples or the centre of your breast.
For your waist:
Wrap the measuring tape around the smallest part of your waist, typically around your lowest rib.
For your hips:
Wrap the measuring tape around the widest part of your hips, typically at the top of the buttocks.
See video here for further instructions. Still unsure of your measurements? Speak to an online bridal stylist here
Your piece is made in the size or split size that was ordered at the time of purchase and cannot be changed thereafter.
All alterations and changes to gowns will need to be arranged after delivery at the expense of the customer.