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(03) 9686 7744
We accept all major credit cards including VISA, Mastercard and AMEX.
Paypal is also available. Afterpay is available for orders under $1,000.
We endeavour to ship all orders within 2 business days of receiving the order. Customers will be notified when their order has been dispatched. Standard shipping is complimentary.
USA, CANADA, CENTRAL AMERICA & SOUTH AMERICA
All orders are shipped with DHL.
Standard | 5 -7 business days from dispatch | FreeExpress | Express DHL 5 -7 business days| $45 USDGown orders | Express DHL 3-7 business days | Free
Global duties and taxes are included in the prices displayed and are covered by KYHA Studios inclusively.
AUSTRALIA, NEW ZEALAND & GLOBAL
Australian orders are posted with Australia post. NZ and global orders are shipped with DHL.
Pick up in store | Melbourne only | FreeStandard | 5 -7 business days from dispatch | FreeExpress | 2- 4 business days from dispatch | $25 AUD Gown orders | express DHL 3-7 business days | Free
Please note Australia post operates between all capital cities (except darwin and in perth cbd only) and some major centres. Outside metropolitan areas guaranteed service is to and from townships only. If your item is for an address outside the express post network, australia post use the fastest possible transport links, but your parcel will not be covered by their next day guarantee and can take up to 5 days to be delivered.
We take no responsibility for incorrect shipping details. If incorrect details have been submitted we suggest that you contact us immediately via [email protected]
Delivery address cannot be changed or cancelled once and order has been dispatched.
Taxes & Duties
Global duties and taxes are included in the prices displayed and are covered by KYHA inclusively.
Incorrect address & change of address
We take no responsibility for incorrect shipping details. If incorrect details have been submitted email [email protected] to see what can be done.
Delivery address cannot be changed or cancelled once and order has been dispatched.
onedayPAY is a simple payment plan to help you get closer to your dream gown. Split the purchase of your gown into 4 or 6 interest-free monthly instalments.
How to purchase your gown using onedayPAY:
Find your dream gown and add it to your cart
1. Select onedayPAY as your preferred payment method
2. Pay over 4 or 6 interest-free monthly instalments. The first payment is taken when your order is placed
3. The remaining payments are automatically taken monthly as we create your gown (4 or 6 months, depending on the gown purchased)
4. When your final payment has been received, our team will be in touch to arrange pick-up or delivery of your gown
Does someone special want to contribute to your dream gown? You can personally invite them to contribute using onedayPAY.
You can track your payment progress at any time by logging into your One Day online account.
For any onedayPAY queries please contact customerservice@loveoneday or call +61 3 8103 5046.
onedayPAY terms & conditions apply. Charges may apply for late payments.