SHIPPING
All orders placed between December 18th - 22nd will be shipped on December 23rd.
All orders placed between December 23- January 3rd will be shipped on January 4th.
We appreciate your understanding as our team takes the holidays to rest and restore for our 2021 brides. Should you need an order sooner please email customerservice@kyhastudios.com to see what is possible.
CHRISTMAS DELIVERY CUT- OFF TIMES
Australia (standard shipping)
Friday 11th December
Rest of world (standard shipping)
New Zealand: Friday 27 November 2020
USA, Canada, UK, Europe: Monday 16 November 2020
Asia: Monday 23 November 2020
Australia (express shipping)
Friday 18th December
Rest of world (express shipping)
New Zealand: Thursday 3rd December 2020
USA, Canada, UK, Europe: Friday 27 November 2020
Most of Asia: Friday 27 November 2020
Australia (DHL - gowns only)
Friday December 18th
Rest of world (DHL - gowns only)
Tuesday December 8th
Yes, we ship globally from our KYHA site and all standard shipping orders are shipped complimentary.
Holiday Shipping
All orders placed between December 18th - 22nd will be shipped on December 23rd.
All orders placed between December 23- January 3rd will be shipped on January 4th.
We appreciate your understanding as our team takes the holidays to rest and restore for our 2021 brides. Should you need something sooner please email customerservice@kyhastudios.com to see what is possible.
How are my items shipped?
We endeavour to ship all orders within 2 business days of receiving the order. Customers will be notified when their order has been dispatched. Standard shipping is complimentary.
USA, CANADA, CENTRAL AMERICA & SOUTH AMERICA
All orders are shipped with DHL.
Standard | 5 -7 business days from dispatch | Free
Express | Express DHL 5 -7 business days| $45 USD
Gown orders | Express DHL 3-7 business days | Free
Global duties and taxes are included in the prices displayed and are covered by KYHA Studios inclusively.
AUSTRALIA, NEW ZEALAND & GLOBAL
Australian orders are posted with Australia post. NZ and global orders are shipped with DHL.
Pick up in store | Melbourne only | Free
Standard | 5 -7 business days from dispatch | Free
Express | 2- 4 business days from dispatch | $25 AUD
Gown orders | express DHL 3-7 business days | Free
Please note Australia post operates between all capital cities (except Darwin and in Perth cbd only) and some major centres. Outside metropolitan areas guaranteed service is to and from townships only. If your item is for an address outside the express post network, Australia post use the fastest possible transport links, but your parcel will not be covered by their next day guarantee and can take up to 5 days to be delivered.
We take no responsibility for incorrect shipping details. If incorrect details have been submitted we suggest that you contact us immediately via orders@kyhastudios.com
Delivery address cannot be changed or cancelled once and order has been dispatched.
Taxes & Duties
Global duties and taxes are included in the prices displayed and are covered by KYHA inclusively.
Incorrect address & change of address
We take no responsibility for incorrect shipping details. If incorrect details have been submitted email orders@kyhastudios.com to see what can be done.
Delivery address cannot be changed or cancelled once and order has been dispatched.
We take no responsibility for incorrect shipping details. If incorrect details have been submitted we suggest that you contact us immediately via orders@kyhastudios.com
Delivery address cannot be changed or cancelled once and order has been dispatched.
Return shipping is at the expense of the customer, unless the item received is deemed faulty in which case KYHA will issue the buyer with a return parcel label within 7 business days of being notified.
Contact orders@kyhastudios.com for more information.